Returns & Refunds Policy

Return Policy

We accept returns within 14 days of delivery. Products must be unused, in original condition, and in original packaging.

How to Return

To initiate a return, contact us at contact@mytonwallet.cc with your order number. We will provide you with return instructions and a return authorization number.

Refund Process

Once we receive your returned item, we will inspect it and process your refund within 7-10 business days. Refunds will be issued to the original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the product is defective or we made an error.

Non-Returnable Items

Personalized or custom-made items cannot be returned unless defective.

Exchanges

We do not offer direct exchanges. Please return the item for a refund and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately at contact@mytonwallet.cc with photos. We will arrange a replacement or full refund.

Contact Us

For questions about returns or refunds, email us at contact@mytonwallet.cc or call +216 55 468 110.

Back to Home